Skylotec ActSafe ACX Power Ascender Servicing – REAX UK Service Agent

REAX is proud to be an accredited UK service and maintenance agent for the Skylotec ActSafe ACX Power Ascender. Inspection and servicing of the ACX is required every 6-12 months depending on its application for either personnel lifting (6 months) or equipment lifting (12 months).

Why Service Your Skylotec ActSafe ACX Power Ascender with REAX?

Aswell as servicing, REAX is an accredited Actsafe ACX training centre and distributer,constantly providing technical support to our customer base across a range ofindustries. We really do know our stuff when it comes to Actsafe PowerAscenders!

Whether you require a Level 1,Level 2, or Level 3 ACX service, our dedicated servicing team ensures a quick turnaround and full compliance documentation in line with Skylotec’s specifications and UK legislation.

We have a successful servicing track history upholding our Level 3 reseal servicing contract for the Skylotec Milanrescue devices as their sole UK servicing agent for the last five years which has led to experience with processing large servicing overhauls and a high volume of ad hoc requests.

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FAQs

We have put some answers to the most commonly asked questions below.

Who can service a Skylotec ActSafe ACX Power Ascender in the UK?
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Only approved agents such as REAX, trained by Skylotec, are authorised to service ACX Power Ascenders.

What is the difference between Level 1, Level 2, and Level 3 ACX servicing?
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Level 1 is routine inspection, Level 2 adds preventative maintenance and consumables replacement, Level 3 is a major overhaul with critical component replacement and full recertification.

Does REAX use genuine Skylotec parts?
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Yes, we only use Original Equipment Manufacturer parts supplied directly from Skylotec.

How long does an ACX service take?
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Standard turnaround is 5–10 working days, with urgent turnaround available if required.

Can I service multiple ACX units under one agreement?
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Yes, we offer fleet servicing agreements for contractors and organisations.

What is included in a Level 1 ACX service?
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Level 1 includes visual inspection, functional testing, firmware/software checks, cleaning, lubrication, and certification.

How often should my ACX Power Ascender be serviced?
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At least annually, this may be more frequent depending on local legislative requirements such as LOLER which would. In the UK if the ACX is being used to lift people this would be every 6 months. Level 2 or 3 services scheduled depending on usage hours and operational demands.

Will I receive LOLER certification after servicing?
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Yes, all services include LOLER-compliant certification and detailed service reports.

Do you offer nationwide collection and return?
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Yes, REAX provides UK-wide collection and return for ACX Power Ascenders.

Why choose REAX as your ACX service agent?
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REAX combines manufacturer training, compliance expertise, genuine parts, and a UK service base to deliver unmatched service quality and safety assurance.