Skylotec ActSafe ACX Power Ascender Servicing
Inspection and servicing of the ACX is required every 6-12 months depending on its application for either personnel lifting (6 months) or equipment lifting (12 months).
Whether you require a Level 1, Level 2, or Level 3 ACX service, our dedicated servicing team ensures a quick turnaround and full compliance documentation in line with Skylotec’s specifications and UK legislation.
We have a successful servicing track history upholding our Level 3 reseal servicing contract for the Skylotec Milan rescue devices as their sole UK servicing agent for the last five years which has led to experience with processing large servicing overhauls and a high volume of ad hoc requests.
Why Service Your Skylotec ActSafe
ACX Power Ascender with REAX?
As well as servicing, REAX is an accredited Actsafe ACX training centre and distributer,
constantly providing technical support to our customer base across a range of industries.
Official UK Actsafe & Skylotec service and maintenance partner
Accredited servicing technicians
Genuine Actsafe Skylotec and Husqvarna parts
Quick and efficient turnaround from our UK-based centre
Compliance with LOLER, PUWER, and OEM standards
Full traceability with service records and certification
Inspection frequency notifications
Expert technical support and troubleshooting
Service Levels Explained:
Level 1
Routine Inspection & Maintenance
Includes:
- External visual inspection of device.
- Functional testing (drive, motor, remote, battery).
- Firmware/software updates and diagnostics.
- Cleaning and lubrication of moving parts.
- Updated service log and compliance certificate.
ideal for:
Level 2
Full Preventative Maintenance
Includes all Level 1 checks plus:
- Partial dismantling of the unit.
- Internal inspection of wear components.
- Replacement of consumables as per manufacturer guidance.
- Battery and charger system testing.
- Detailed report provided to client.
ideal for:
Level 3
Major Overhaul & Recertification
Includes everything in Levels 1 & 2 plus:
- Full dismantling of device.
- Replacement of critical components (gears, bearings, safety systems).
- Complete electrical and mechanical testing.
- Load testing in accordance with manufacturer specification.
- Issue of comprehensive certification and recertification.
ideal for:
How REAX Delivers ACX Servicing Across the UK
- Servicing available at our North West UK Service Centre.
- Nationwide collection and return available.
- Fleet agreements for contractors with larger inventories.
- Bespoke service plans tailored to your usage and compliance needs.
Book your ACX service today
Don’t compromise on safety or compliance.
Book your Skylotec ActSafe ACX Power Ascender service with REAX, the official UK service agent.
FAQs
We have put some answers to the most commonly asked questions below.
Only approved agents such as REAX, trained by Skylotec, are authorised to service ACX Power Ascenders.
Level 1 is routine inspection, Level 2 adds preventative maintenance and consumables replacement, Level 3 is a major overhaul with critical component replacement and full recertification.
Yes, we only use Original Equipment Manufacturer parts supplied directly from Skylotec.
Standard turnaround is 5–10 working days, with urgent turnaround available if required.
Yes, we offer fleet servicing agreements for contractors and organisations.
Level 1 includes visual inspection, functional testing, firmware/software checks, cleaning, lubrication, and certification.
At least annually, this may be more frequent depending on local legislative requirements such as LOLER which would. In the UK if the ACX is being used to lift people this would be every 6 months. Level 2 or 3 services scheduled depending on usage hours and operational demands.
Yes, all services include LOLER-compliant certification and detailed service reports.
Yes, REAX provides UK-wide collection and return for ACX Power Ascenders.
REAX combines manufacturer training, compliance expertise, genuine parts, and a UK service base to deliver unmatched service quality and safety assurance.
