Need Skylotec Milan Rescue Device Servicing? View How REAX Delivered for Gracon
At REAX Equipment, we’re more than just a servicing center—we’re your partner in safety and operational efficiency. Recently, we worked closely with Gracon on a significant project to service 48 Skylotec Milan AL-Trans Seal Pac Rescue Kits, ensuring their client in the wind energy sector faced minimal downtime.
In this blog, we’re giving you an inside look at how we tackled this challenge, but for the full, detailed breakdown, you can view the complete case study PDF here↗︎
Gracon Case Study Overview: 48 Milan Rescue Kits Serviced Swiftly
When Gracon contacted us, they needed help with a large-scale Level 3 servicing of Milan rescue devices. These kits, essential for ensuring the safety of their client’s workers at height, were due for servicing after reaching their 10-year mark.
Our team was ready to meet the challenge with a plan that not only addressed the servicing needs but also ensured minimal disruption to Gracon’s client. For the full details, including how we managed import/export logistics, parts ordering, and service scheduling, click the link below to read the complete case study.
View the Full Gracon Case Study PDF
The project presented multiple challenges, including:
How REAX Provided a Tailored Servicing Plan
We worked closely with Gracon to develop a bespoke servicing plan, ensuring a swift turnaround for each batch of rescue devices. From coordinating the logistics to liaising with the parts manufacturer in Germany, we ensured every aspect of the process was tightly managed.
This project is a great example of why REAX is trusted as the UK’s only Milan Level 3 Servicing Centre.
The Results: Servicing Delivered On Time
In the end, all 48 Milan units were serviced and returned to Gracon on time, with minimal downtime for their client. Our strategic location in the UK, close to Ireland, allowed us to manage timelines and resolve any issues quickly.
Why Trust REAX for Your Milan Skylotec Servicing Needs?
REAX is the UK’s only Milan Level 3 Servicing Centre, and we take our responsibility seriously. Whether you’re dealing with one unit or a large batch, we offer tailored servicing plans that minimise downtime and ensure safety.
Interested in learning more? Click below to see how we handled this project for Gracon, and how we can help you too.
View Full Gracon Case Study PDF
Contact our equipment team for more information and advice:
Email: equipment@reaxltd.com
Phone: 01253767775 Opt 2
A Rescue Plan for Work at Height or Confined Space is a pre-planned strategy designed to minimise the risk of injury or death in emergency situations. At REAX, we specialize in creating site-specific rescue plans tailored for various industries including industrial plants, wind energy, telecommunications, construction, and utility sectors. These plans are essential for mitigating property damage and ensuring that emergency services are quickly notified.
Rescue planning ensures a rapid, effective response during emergencies. A well-prepared Rescue Plan allows emergency responders to quickly evaluate the situation, allocate resources effectively, and minimize damage. REAX’s Rescue Plans are designed to support your risk assessments and provide a safe method of rescue for workers at height or in confined spaces, reducing the risk of injury in emergencies.
After deciding you need a Rescue Plan (which is a legal requirement under the Health & Safety Executive (HSE)), REAX will arrange a consultation to assess your site's specific needs. This includes evaluating working at height or confined space entry procedures, and addressing any uncertainties, particularly with confined space classifications. After the consultation, a tailored Rescue Plan will be developed, specific to your premises, to ensure optimal safety and compliance.
The duration depends on the size of the site and the complexity of the work at height or confined space planning. Typically, it takes about 2-3 weeks. Further discussions may be required to finalize the details, ensuring the plan meets all site-specific requirements.
What's Included in the Rescue Plan?
A Rescue Plan from REAX contains a number of key documents:
These documents (RAMS – Risk Assessments & Method Statements) are based on Work at Height Regulations 2005 and Confined Space Regulations 1997 and complement your existing safety systems.
A key feature of REAX’s Rescue Plans is the Site-Specific Rescue Plan, which provides crucial information for the rescue controller in case of an emergency. It includes site-specific details such as emergency contact information, equipment on site, and nearby medical facilities, ensuring rapid and effective action in an emergency.
The rescue plan is tailored to account for variables like work site location, task specifics, and personnel involved, ensuring every aspect of the rescue process is covered.
The rationale included in your Rescue Plan outlines current regulations and highlights specific risks and areas of interest at your site. This section will also address hazards such as working at height and confined space classifications, ensuring that your site complies with legal safety standards.
To ensure your team is fully equipped to handle emergency situations and rescue, REAX provides a training needs analysis based on the site visit findings. The training courses required for both access and rescue to these areas can then be booked. These include rescue awareness, high-risk confined space rescue, and work at height rescue training. After completing these courses, your team will have the knowledge and skills necessary to carry out rescues safely and effectively.
During the Rescue Planning process, REAX will also help you compile a list of necessary rescue equipment. Candidates in training often gravitate toward specific equipment, and REAX can recommend the most suitable gear for your site. Once your plan is finalised, REAX can train your team on this equipment and supply all the equipment needed to ensure your site is fully equipped for any emergency situation.
By focusing on Rescue Plan Development, Work at Height Rescue Plans, and Confined Space Rescue Plans, REAX ensures that every safety plan is custom-tailored to your business needs, improving response times and reducing risks. Let REAX help protect your team and your site with a comprehensive rescue strategy designed to meet your specific needs.
REAX Introduces Skylotec ActSafe ACX and ICX Power Ascenders for Purchase and Hire
REAX are an official supplier of the Skylotec ActSafe ACX Power Ascender and Skylotec ActSafe ICX Power Ascenders in the United Kingdom. Both models are now available for purchase and hire, offering state-of-the-art solutions for vertical access, rescue, and load handling in demanding environments.
As a trusted name in working at height, rescue, rope access and confined space industries, REAX are excited to bring these cutting-edge products to their customers, further enhancing the safety and efficiency of operations in sectors such as construction, utilities, telecommunications, and more.
The Skylotec ActSafe ACX is a high-performance, motor-driven power ascender designed for heavy industrial use and demanding rope access tasks. As part of Skylotec’s ActSafe product family, the ACX is recognised for its robust power output and versatility, suitable for challenging applications like facade cleaning, wind turbine maintenance, rescue operations, and tactical access in difficult environments.
The ACX is ideal for users requiring reliable and powerful ascent capabilities, particularly in high-risk or complex industrial settings.
Skylotec ACX Key features include:
Advanced control for ascent and descent speeds up to 24 meters per minute, with intuitive operation.
Battery-powered mobility, ensuring flexibility for both indoor and outdoor use.
Enhanced safety systems, including automatic monitoring of battery charge, temperature, and emergency descent options in case of malfunction or power loss.
Remote control functionality, enabling users to manage operations from distances up to 150 meters, providing greater flexibility in rescue or access scenarios.
The ActSafe ACX offers a permissible load capacity of 200 kg, making it suitable for both personnel and equipment. Designed for heavy-duty environments, it combines safety, power, and precision, ensuring efficient performance in the most demanding industrial applications.
For more insights into the Skylotec ACX watch our MasterClass video below:
The Skylotec ActSafe ICX is a lightweight, compact motor-driven power ascender designed for light industrial use. Developed in collaboration with Husqvarna, a leading power tool manufacturer, it incorporates Husqvarna's modular battery technology, ensuring high power output and reliability.
Building on Skylotec's expertise in powered hoists, the ICX offers easy and efficient rope-based access, catering to industries like event rigging, telecommunications, tree care, scaffolding, and confined space work. It’s also suitable for sports or DIY applications, making it versatile for both professional and recreational use.
Skylotec ICX Key features include:
Intuitive operation with a thumbwheel for continuous speed regulation (0-24 meters/min).
Built-in safety electronics that monitor battery levels, temperature, and energy output, with an emergency descent button for safety.
Remote control capability, allowing ascent or descent over a 50-meter range.
Durable design, with IP55 protection against dust and water.
With a maximum payload of 185 kg and compatibility with Husqvarna's BLi-X battery system, the ActSafe ICX delivers high-quality performance at an attractive price point for users with light industrial requirements.
REAX now offers both the Skylotec ACX and ICX Power Ascenders for purchase and short or long term hire. This provides companies with flexible options depending on their project needs. For businesses seeking a reliable solution for rope access, lifting and lowering equipment, or rescue operations, the ability to hire or purchase ensures that they have access to the best technology available without the long-term financial commitment if only temporary use is required.
To Purchase Skylotec ACX:
https://www.reaxltd.com/product/ActSafe-ACX-Power-Ascender
To Hire a Skylotec ACX please contact our team on equipment@reaxltd.com
As a specialist in confined space training and rope access solutions, REAX has extensive experience in selecting and deploying the most effective equipment for their clients. By offering the Skylotec ActSafe ACX and ICX Power Ascenders, REAX can now supply some of the most advanced equipment in the vertical access and confined space industry, backed by their team of experts who understand the unique challenges of working at height and rescue situations.
"Providing the Skylotec ActSafe ACX and ICX models to our customers for hire and purchase means we can support companies further meeting their access and rescue requirements with new age technology. We’re proud to offer our clients solutions that improve both safety and efficiency while maintaining flexibility through hire, purchase and training options." Keith Parmley, Managing Director of REAX.
Both models are designed for a wide range of industries and applications, including:
Rope Access: Simplify and improve the efficiency of vertical access, whether it's in the construction, utilities, or telecommunications industries.
Rescue Operations: Essential for emergency response teams, these ascenders facilitate quick, safe rescues in hazardous environments.
Industrial Maintenance: Perfect for heavy-duty lifting in offshore oil rigs, wind turbines, and high-rise building maintenance.
Confined Space Entry and rescue: Ensuring safe access to confined spaces such as silos, water towers, tunnels and sewer systems.
REAX is a market leader in providing specialised safety training and equipment for industries requiring confined space entry, working at height, and rescue operations. Our bespoke training courses and consultancy services are designed to equip workers with the skills and knowledge to operate safely in high-risk environments. By expanding our offerings to include the Skylotec ActSafe ACX and ICX Power Ascenders, we continue to be at the forefront of innovation in the safety and access industry.
For Skylotec ACX and ICX Training Course click here:
https://www.reaxltd.com/category/skylotec-acx-training
For more information on purchasing or hiring Skylotec ActSafe ACX or ICX Power Ascenders, visit www.reaxltd.com or contact the sales team at equipment@reaxltd.com
Driven by a passion to protect and teach, our ex-service and industry specialists pass on their lessons learned to anyone working in challenging environments.
Our clients work in unique situations, with serious consequences, so we’re proud to be straight talkers.
We're not interested in a quick win or selling you something you don't need. Our commitment to customer service ensures you will get the best training, advice or equipment solution for working safely in your field.
Our commitment to you does not end with your training course finishing. We send renewal reminders at expiry and you can keep up to date via our online blogs and social media platforms.
All our candidates also have access to our content hub as well as telephone support for the duration of their certification.
Our instructors have over 350 years of industry experience between them, and with over 60 courses available, your training is in safe hands.
Having confidence in your kit is as important as the training you receive. Reax can advise you on the best solution for your situation and guarantee a competitive price. We also can ensure your kit stays fit for purpose through our PPE inspection and Servicing team. We can even hire you replacement kit while your kit is being serviced.
We are committed to finding the right solution for you. This means you can rest assured that your next major project is covered by a bespoke rescue plan that has been made in consultation, not a pre packed formula.
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Completing one of our training courses not only empowers you to work confidently and safely, it also makes you part of the Reax community.
We have put some answers to the most commonly asked questions regarding our training below . If you have a question we have not answered, click on contact us
REAX stands for RESCUE & ACCESS. These have been the cornerstones of the training we provide and equipment we supply. Whether working at height, in a confined space, or you are faced with an injured colleague in the workplace our goal is to empower you to use your skills in the most difficult of environments, safely.
The minimum age for First Aid training is 16. For all other courses the minimum age is 18.
It depends on the piece of equipment and how often it is used. Most equipment will require a minimum of an annual inspection while some specialist lifting and working at height equipment will require 6-monthly checks. All equipment should be check prior to use by whoever is using it.
We are open 8:30am - 4:30pm Monday - Friday. Weekend Courses are available on request.
No, All Equipment will be provided when training in our centre. We can sometimes use the same equipment that you use in your workplace
We work across the length and breadth of Great Britain. We can deliver training on site or on our state-of-the-art mobile training rig. Alternatively, we would be delighted to train you at our bespoke training centre in Blackpool Lancashire in the North West of the United Kingdom
The Health and Safety Executive (HSE) states that “Employers must protect workers from health and safety risks.” Personal Protective Equipment or PPE is any piece of equipment that will protect a person from injury or harm while performing a work-related task.
All Instructors at REAX have come through our onboarding programme. The programme takes you from skilled practitioner to someone able to breakdown the technical aspects of a task or activity and teach others to use them confidently and safely. We have developed a series of training pathways that will give you all the attributes to become an instructor. If you have passion to teach others, then we would love to hear from you.
All Reax Training courses certify you for three years. But don’t worry we will send you an automated reminder when your certificate is due for renewal
Through our network of suppliers we can access the best quality equipment. While we constantly hold a great deal of stock some items will be shipped on order direct from the manufacturer. In short, if it is a piece of specialist equipment for working at height, in a confined space, rescue or first aid, our Equipment Team can find the right piece of kit for you.
Please complete the form below and a member of the team will get back to you within 2 business hours.