Comprehensive solutions for high-risk environments with expert consultancy, specialist training, and safety equipment
As we move into February and leave January behind us, it’s a good time to pause and share a few key updates from across REAX.
The start of the year has already been busy. From hands-on equipment events and flexible training delivery to the continued rollout of specialist safety video content designed to support teams working in high-risk environments.
Here’s a look at what’s been happening.
ActSafe Power Ascender Open Day – Today
Today we’re hosting our ActSafe Power Ascender Open Day at the REAX Blackpool training centre.
The open day is focused on giving attendees practical, hands-on experience with the ActSafe Power Ascender, exploring how it can be used safely and effectively for both personnel access and equipment lifting.
Using our dedicated training facilities, we’re running live demonstrations and workshops covering:
- Personnel lifting and access configurations
- Equipment hauling and load management
- System design considerations and limitations
- Safe use, backup systems, and rescue planning
The day brings together teams from rope access, renewables, offshore, transmission, rescue teams, and emergency services, creating a valuable opportunity to share experience and discuss real-world applications.
If you weren’t able to attend today and would like to find out more about ActSafe Power Ascender training or future events, please get in touch.
Contact Tom:
📞 07889 561197
Find out more about our Power Ascender Support Package, including how we help teams get started from system setup and equipment selection through to training and ongoing support.
Mobile Training Unit – Training That Comes to You
One of the biggest challenges teams face with training is balancing operational demands with time away from site.
Our Mobile Training Unit helps remove those barriers by delivering fully accredited confined space training, rescue training, and work at height training directly to your location.
This approach allows teams to train in a familiar environment while reducing:
- Travel and accommodation costs
- Time away from operational duties
- Logistical disruption
Key benefits include:
✔ Fully equipped and accredited training unit
✔ Quick and efficient on-site setup
✔ Minimal downtime for teams
✔ Training aligned with real working conditions
Explore our On-site Services ↗︎
Specialist Safety Videos – Every Week
Alongside our training and consultancy work, we continue to expand our Premium Content Hub with new specialist safety videos released every Monday.
These short, practical videos are designed to support teams working in confined spaces, at height, and in other high-risk environments.
Topics include:
- Safe working techniques
- Correct equipment use and setup
- Confined space and work at height best practice
- Rescue planning and system considerations
- Legislative awareness and compliance
By sharing practical, experience-led guidance, we aim to help teams make safer decisions on site and build confidence in their systems of work.
Follow us on your preferred platform to stay up to date:
Looking Ahead
As we start into February, we’re continuing to build on the momentum from January with more training delivery, further content releases, and upcoming events planned throughout the year.
If you’d like to learn more about our training, consultancy, or resources, we’re always happy to help.
Sign up to our newsletter to make sure you don’t miss future updates, including training videos, practical insights, and free resources to help inform and support your team.
If you missed our January newsletter, you can view it online here ↗︎
ActSafe ACX Case Study Royal Albert Hall
The Royal Albert Hall (RAH) partnered with REAX in 2025 to introduce ActSafe ACX powered ascenders into their in-house rigging operations.
Responsible for lighting, sound, and staging infrastructure beneath the iconic dome, RAH’s rigging team needed a safer and more efficient way to access working heights of up to 41 metres, without relying solely on manual rope access or restrictive lifting methods.
This case study highlights how powered ascenders, supported by REAX training and servicing, transformed access, lifting, and rescue capability within a historic and complex venue.
Read the Full Case Study
View the full Royal Albert Hall case study to explore the project, training, and operational outcomes in detail.
Read the full case study (PDF) ↗︎
The Challenge
RAH faced several operational challenges unique to theatre rigging:
- Frequent access to multiple rigging levels up to 41 metres
- Repetitive manual rope ascents causing fatigue
- Limited anchor points restricting chain hoist use
- Need to lift technical equipment safely and accurately
- Requirement for accredited, on-site training
A powered solution was needed that could support both personnel and equipment lifting, while improving safety and efficiency.
The Solution: ActSafe ACX Powered Ascenders
REAX recommended and supplied two ActSafe ACX units, supported by a complete package including:
- Pre-purchase technical consultation
- Accredited two-day on-site training
- Guidance on rigging configurations and rescue techniques
- Ongoing servicing and inspection support
The ACX’s ability to operate in anchor-limited environments, combined with remote control and rope-based lifting systems, made it ideally suited to theatre rigging applications.
Implementation
RAH adopted the ACX units through a structured rollout:
- Consultation: REAX worked with the Senior Rigging Supervisor to confirm suitability and setup options
- Training: A two-day accredited on-site course covered personnel access, equipment lifting, rescue options, and maintenance
- Operational Use: ACX units were integrated into routine rigging tasks for faster access and flexible lifting
- Servicing: A six-monthly servicing plan was introduced to maintain compliance and reliability
“Training with Andy was great. He really knows his stuff and understood our industry well.”
— Royal Albert Hall Rigging Team
Results and Benefits
The introduction of powered ascenders delivered measurable improvements:
- Faster access with ascent speeds of up to 24 m/min
- Reduced physical fatigue during repeated rigging tasks
- Improved safety and rescue capability through remote operation
- Greater lifting flexibility compared to fixed chain hoists
- Long-term compliance through accredited training and servicing
Our Complete ActSafe ACX Package
We support clients with the full lifecycle of powered ascender use:
All tailored to your site, your team, and your operational needs.
Improving Safety, Reducing Fatigue, Delivering Projects Faster
In the summer of 2025, REAX partnered with Altrad Services, a leading industrial services provider, to support a challenging high-altitude cladding reinforcement project using ActSafe ACX powered ascenders.
The project involved repeated access to a 50-metre-high building elevation, carried out by a small three-person team working under tight time and safety constraints. Traditional access methods were physically demanding, time-consuming, and increased the risk of fatigue in a high-risk environment.
This case study highlights how the introduction of powered ascenders, supported by REAX training, consultancy, and equipment support, transformed the way the project was delivered.
Read the Full Case Study
View the full Altrad Services case study to explore the project in detail, including site feedback and operational insights.
👉 Read the full case study (PDF) ↗︎
The Challenge
Altrad’s team faced several operational pressures:
- Repeated daily ascents and descents of up to 50 metres
- Limited team size with minimal opportunity for rotation
- High physical strain from manual rope access or stair climbing
- Tight project deadlines running through the summer period
- Increased fatigue risk impacting safety and productivity
With access efficiency and worker wellbeing critical to project success, an alternative solution was needed.
The Solution: ActSafe ACX Powered Ascenders
REAX supplied and supported two ActSafe ACX powered ascenders, delivering a complete package that included:
- Accredited training for personnel and equipment lifting
- On-site consultancy to support safe integration
- Equipment provision and technical guidance
- Ongoing operational support throughout the project
The ACX units were deployed over an eight-week period and used daily for personnel access and equipment handling, significantly reducing physical demands on the team
The Results
The impact was immediate and measurable:
- Project duration reduced by approximately two weeks
- Significant reduction in worker fatigue and physical strain
- Improved safety margins through enhanced rescue capability
- Reliable battery performance with minimal downtime
- Increased confidence and efficiency across the team
Beyond this project, Altrad identified clear opportunities to adopt powered ascenders across future works.
Why This Matters
This project demonstrates how powered ascenders, when paired with the right training and planning, can:
- Improve safety in demanding work-at-height environments
- Protect workforce wellbeing
- Increase productivity without increasing risk
- Deliver real programme and cost efficiencies
Our Complete ActSafe ACX Package
We support clients with the full lifecycle of powered ascender use:
All tailored to your site, your team, and your operational needs.
REAX principles
Experience Driven Training
Driven by a passion to protect and teach, our ex-service and industry specialists pass on their lessons learned to anyone working in challenging environments.
Zero bullsh**
Our clients work in unique situations, with serious consequences, so we’re proud to be straight talkers.
For need, not greed
We're not interested in a quick win or selling you something you don't need. Our commitment to customer service ensures you will get the best training, advice or equipment solution for working safely in your field.
Partners for life
Our commitment to you does not end with your training course finishing. We send renewal reminders at expiry and you can keep up to date via our online blogs and social media platforms.
All our candidates also have access to our content hub as well as telephone support for the duration of their certification.
Best in Class for...
Training
Our instructors have over 350 years of industry experience between them, and with over 60 courses available, your training is in safe hands.
Safety equipment
Having confidence in your kit is as important as the training you receive. Reax can advise you on the best solution for your situation and guarantee a competitive price. We also can ensure your kit stays fit for purpose through our PPE inspection and Servicing team. We can even hire you replacement kit while your kit is being serviced.
Rescue planning & consultation
We are committed to finding the right solution for you. This means you can rest assured that your next major project is covered by a bespoke rescue plan that has been made in consultation, not a pre packed formula.
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Reax is committed to being the 'best in class' in everything we do. here is what some of the companies we collaborate with say about us...
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Sapphire Utility Services
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United Utilities
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United Utilities
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Completing one of our training courses not only empowers you to work confidently and safely, it also makes you part of the Reax community.
FAQs
We have put some answers to the most commonly asked questions regarding our training below . If you have a question we have not answered, click on contact us
REAX stands for RESCUE & ACCESS. These have been the cornerstones of the training we provide and equipment we supply. Whether working at height, in a confined space, or you are faced with an injured colleague in the workplace our goal is to empower you to use your skills in the most difficult of environments, safely.
The minimum age for First Aid training is 16. For all other courses the minimum age is 18.
It depends on the piece of equipment and how often it is used. Most equipment will require a minimum of an annual inspection while some specialist lifting and working at height equipment will require 6-monthly checks. All equipment should be check prior to use by whoever is using it.
We are open 8:30am - 4:30pm Monday - Friday. Weekend Courses are available on request.
No, All Equipment will be provided when training in our centre. We can sometimes use the same equipment that you use in your workplace
We work across the length and breadth of Great Britain. We can deliver training on site or on our state-of-the-art mobile training rig. Alternatively, we would be delighted to train you at our bespoke training centre in Blackpool Lancashire in the North West of the United Kingdom
The Health and Safety Executive (HSE) states that “Employers must protect workers from health and safety risks.” Personal Protective Equipment or PPE is any piece of equipment that will protect a person from injury or harm while performing a work-related task.
All Instructors at REAX have come through our onboarding programme. The programme takes you from skilled practitioner to someone able to breakdown the technical aspects of a task or activity and teach others to use them confidently and safely. We have developed a series of training pathways that will give you all the attributes to become an instructor. If you have passion to teach others, then we would love to hear from you.
All Reax Training courses certify you for three years. But don’t worry we will send you an automated reminder when your certificate is due for renewal
Through our network of suppliers we can access the best quality equipment. While we constantly hold a great deal of stock some items will be shipped on order direct from the manufacturer. In short, if it is a piece of specialist equipment for working at height, in a confined space, rescue or first aid, our Equipment Team can find the right piece of kit for you.
Contact us
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