Latest News
Know the Difference: Heart Attack vs. Cardiac Arrest

Heart Attack vs. Cardiac Arrest: What You Need to Know and How First Aid Can Help

When faced with an emergency, knowing the difference between a heart attack and cardiac arrest can be the difference between life and death. These terms are often used interchangeably, but they are very different conditions requiring different responses.

Understanding these differences is crucial not just for general knowledge, but also for ensuring your workplace has the right safety measures in place—including proper First Aid at Work training to prepare you for real-life situations, so you can confidently act when every second counts.

Now let’s get into the differences between these two common medical emergencies.

Heart Attack: What It Is and How to Respond

A heart attack happens when blood flow to the heart is blocked, usually because of a clot in the coronary arteries. The heart doesn’t stop, but it struggles due to this blockage. This is a circulation issue.

Common Symptoms of a Heart Attack:

• Chest pain or discomfort (though not always)

• Nausea or feeling generally unwell

• Pale, clammy skin

• Weakness or dizziness

A heart attack can vary in severity—not everyone who has a heart attack will collapse or fall unconscious. In fact, many people might just feel off or sick. But one sign to watch for is that pale, cold, and clammy feeling. It’s a sign the heart’s not functioning properly due to a blockage.

If someone is experiencing symptoms of a heart attack, they need help quickly. Your First Aid at Work training will teach you to act fast, keeping the person comfortable, ensuring they are sitting or lying down, and calling for emergency medical services immediately.

Cardiac Arrest: When the Heart Stops

Cardiac arrest, on the other hand, is when the heart completely stops pumping blood. This is an electrical malfunction, often due to ventricular fibrillation (VF). In this case, the person will have no pulse and will not be breathing. Without immediate intervention, cardiac arrest is fatal.

Signs of Cardiac Arrest:

  • No pulse
  • No breathing
  • Immediate collapse

Cardiac arrest is a true life-or-death emergency. You’ll need to act immediately by calling for emergency services, starting CPR, and using a defibrillator. Every minute without action dramatically reduces the person’s chance of survival.

That’s why in our First Aid courses, we place a focus on defibrillator training. Learning to use a defibrillator quickly and effectively is critical. We recommend the ZOLL AED 3 Semi-Automatic Defibrillator, which is designed for easy use in high-pressure situations.

Watch the video on our content hub of our straight-talking instructor, Paul de Wilde, breaks down the critical difference between a heart attack and a cardiac arrest:

First Aid at Work: A Critical Skill

Every workplace needs to be ready to respond to emergencies, and First Aid at Work training is an essential part of that. Whether you’re on-site at a construction project, in an office, or working at height, being trained in first aid isn’t just ticking a box for compliance—it’s about saving lives.

Our First Aid at Work course covers everything you need to handle workplace emergencies, from treating minor injuries to responding to life-threatening situations like heart attacks and cardiac arrests.

Training for Real-Life Emergencies

We believe in real-world training that prepares you to act when it matters. Our First Aid at Work courses cover everything from the basics to more advanced scenarios, like using a defibrillator in the event of cardiac arrest.

But our services don’t stop there. We also offer specialised training, including:

  • First Aid at Height: For workers who operate in high-risk environments, like construction or rope access work.
  • Paediatric First Aid: Focused on handling medical emergencies involving children, ideal for schools, nurseries, and parents.

Visit our training courses to find the right option for your team or organisation. We’re not here for short wins or quick fixes. We’re committed to making sure your team has the right training, the best equipment, and a no-nonsense approach to safety.

What’s the Cost of Doing Nothing?

Too many companies delay or cut corners when it comes to first aid training. But ask yourself this: what’s the real cost of doing nothing? A serious incident at work can lead to massive downtime, legal issues, or worse—a fatality.

First aid training is not just about compliance—it’s about keeping your team safe, reducing risks, and ensuring everyone goes home at the end of the day.

And let’s face it—it’s a lot cheaper to invest in training than to deal with the aftermath of an avoidable tragedy.

Prepare, Don’t Panic

When faced with a medical emergency, like a heart attack or cardiac arrest, panic is not an option. Preparation is key, and that’s exactly what we offer. Our First Aid at Work courses don’t just teach theory—we focus on practical, real-world scenarios to make sure you’re ready to act when it counts.

And remember, we don’t just stop at training. We provide ongoing support, equipment recommendations, and site-specific safety solutions. Whether you need to equip your workplace with the ZOLL AED 3 or ensure your team is fully trained in the right rescue techniques, we’ve got you covered.

Whether it’s a heart attack or cardiac arrest, you need to know the difference and how to respond effectively. And more importantly, you need to make sure your team is equipped to do the same.

Get in Touch Today

Don’t wait for an emergency to strike. Equip your team with the skills and confidence to act. Check out our First Aid at Work course here or give us a call to talk about how we can support your safety needs.

If you need advice on defibrillators, including the ZOLL AED 3, reach out to us for expert recommendations on the best life-saving tools for your workplace

Published on 
October 3, 2024
Celebrating 10 Years of REAX: Open Day Highlights & Thanks!

On the 13th of September we celebrated a major milestone – 10 years of delivering expert safety consultancy, training, and equipment. Our REAX Open Day was packed with engaging demos, site tours, and invaluable interactions with industry professionals.

From showcasing cutting-edge safety gear to live demonstrations of confined space rescues, attendees experienced firsthand the expertise and innovation that drives REAX. Our equipment team, trainers, and consultants were on hand to offer insights and advice on working safely at height and in hazardous environments.

But it wasn’t just about the gear – the day was a chance to connect with professionals from across the safety industry, share knowledge, and celebrate how far we’ve come. We’re proud to have trained countless individuals and businesses in keeping their teams safe and confident in high-risk environments.

Thank You for 10 Years

We want to extend a huge thank you to everyone who has supported us over the past decade. It’s been an incredible journey, and we’re excited to continue evolving and growing to meet your safety needs in the years to come.

Interested in learning more about our services?

Contact us for expert safety consultancy, training, and equipment solutions tailored to your industry.

Published on 
September 26, 2024
Cutting-Edge Safety Equipment: CT Gear for Rope Access

When it comes to safety at height, having the right equipment can make all the difference. As a safety manager or business developer in rope access or infrastructure, you’re constantly on the lookout for tools that ensure safety while maximising efficiency.

In our latest Kitroom episode, we spotlight some of the most innovative safety gear from CT (Climbing Technology) a trusted partner of Skylotec. Whether you’re managing high-risk jobs or crafting a work at height rescue plan, CT’s advanced equipment is designed to keep your crew safe, comfortable, and productive.

Featured Equipment:

  1. Gryphon Harness: Engineered for ergonomic support during long periods of suspension, this harness offers unbeatable comfort without sacrificing safety.
  2. Seat Tec: Perfect for extended tasks, the Seat Tec provides much-needed weight distribution and support, reducing strain during prolonged use.
  3. Finch +: This versatile work positioning device provides precise control with an innovative fingertip mechanism, making height adjustments smooth and efficient.
  4. Quick Up & Quick Roll Ascenders: These ascenders are built for safety and ease, featuring additional pulleys for enhanced mechanical advantage.
  5. Ascender Simple & Chest Ascender: Simple yet highly effective, these tools ensure smooth upward movement and reliable support during climbing tasks.
  6. Up you go: Auto-locking hauling system and rescue kit.

Why Choose CT Gear?

CT’s cutting-edge technology, in collaboration with Skylotec, is designed to improve work-at-height operations by offering tools that enhance both safety and productivity. Whether you’re performing complex rope access tasks or working at height, CT’s gear is trusted by professionals worldwide for its performance and reliability.

By investing in CT equipment, you’re not only ensuring compliance with safety standards but also improving your team’s comfort and efficiency.

Visit our shop to purchase these advanced tools

Or explore our other Kit room epsiodes on ouiscontent hub for more insights, product videos, and tips on how to choose the best gear for your projects:

View Kit room episodes ↗︎

We offer comprehensive training and consultancy services to ensure you and your team know how to use the gear safely and effectively on-site. Whether you’re working at height, in confined spaces, or specialised rescue scenarios, we’re here to guide you every step of the way:

🔗 Training ↗︎ 🔗 Consultancy↗︎

Published on 
September 24, 2024

REAX principles

Icon of 2 people and a plus icon REAX

Experience Driven Training

Driven by a passion to protect and teach, our ex-service and industry specialists pass on their lessons learned to anyone working in challenging environments.

Circle with diagonal strip through the middle like a stop sign

Zero bullsh**

Our clients work in unique situations, with serious consequences, so we’re proud to be straight talkers.

A single arrow splitting into two different routes

For need, not greed

We're not interested in a quick win or selling you something you don't need. Our commitment to customer service  ensures you will get the best training, advice or equipment solution for working safely in your field.

Infographic of two hand shaking

Partners for life

Our commitment to you does not end with your training course finishing. We send renewal reminders at expiry and you can keep up to date via our online blogs and social media platforms.

All our candidates also have access to our content hub as well as telephone support for the duration of their certification.

Best in Class for...

Training

Our instructors have over 350 years of industry experience between them, and with over 60 courses available, your training is in safe hands.

Safety equipment

Having confidence in your kit is as important as the training you receive. Reax can advise you on the best solution for your situation and guarantee a competitive price. We  also can ensure your kit stays fit for purpose through our PPE inspection and Servicing team. We can even hire you replacement kit while your kit is being serviced.  

Rescue planning & consultation

We are committed to finding the right solution for you. This means you can rest assured that your next major project is covered by a bespoke rescue plan that has been made in consultation, not a pre packed formula.

Our Facility

Use the link below to explore our REAX facility in Virtual Reality

Don't take our word for it

Reax is committed to being the 'best in class' in everything we do. here is what some of the companies we collaborate with say about us...

"Confined Spaces Medium Risk - what a great 2 day course."
JP letters in Capitals REAX

James Pollard

Sapphire Utility Services

"Excellent training package. Days were very well split between the classroom and practicals."

Idi Omar

Johnson Matthey

"I’ve recently completed a number of courses at Reax, all top quality, highly professional and knowledgeable instructors."

Dan Gallimore

United Utilities

"All round great courses & excellent instructors with a myriad of knowledge."

Owen Davies

Mitie

"The practical elements were extremely impressive with two warehouses full of all manner of climbing rigs."

Lee Smith

Taskmaster

"I now feel I have the skills required to keep myself and colleagues safe when working around confined spaces."

Jonny

United Utilities

"Confined Spaces Medium Risk - what a great 2 day course."
JP letters in Capitals REAX

James Pollard

Sapphire Utility Services

"Excellent training package. Days were very well split between the classroom and practicals."

Idi Omar

Johnson Matthey

"I’ve recently completed a number of courses at Reax, all top quality, highly professional and knowledgeable instructors."

Dan Gallimore

United Utilities

"All round great courses & excellent instructors with a myriad of knowledge."

Owen Davies

Mitie

"The practical elements were extremely impressive with two warehouses full of all manner of climbing rigs."

Lee Smith

Taskmaster

"I now feel I have the skills required to keep myself and colleagues safe when working around confined spaces."

Jonny

United Utilities

Meet the team

Learn more about us, see who you'll be working with.

Keith Parmley
Keith Parmley
Managing Director
Pete Langley
Technical Director
Matthew Oliver
Operations Director
Tom Millar
Business Development Manager
Lisa Ward
Equipment and Servicing Lead
Lisa Dennis
Training Team Supervisor
Jennifer Henderson
Equipment and Service Administrator

Committed to excellence and service

What people say about us

Jonny
I was part of a group of five from United Utilities taking part in Nc 2 and 3 confined space training. Our trainer, Andy was extremely competent with an excellent level of knowledge. He was friendly, enthusiastic and welcomed group involvement and discussion. We learnt both reasoning behind confined space training and gained practical experience. I now feel I have the skills required to keep myself and colleagues safe when working around confined spaces. Thanks alot!
Idi Omar
Excellent training package. The week long course started with 2 days confined space rescue and 3 days working at height rescue. Great training venue with plenty of different tanks, vessels and chambers to train in. Lots of different rescue equipment to use, fantastic instructors. Days were very well split between the classroom and practicals.
James Pollard
Confined Spaces Medium Risk - what a great 2 day course. This was my first time at the training centre and was a very enjoyable experience. The centre is really easily accessible from the motorway. I look forward to completing Further courses there in the future. I would highly recommend them for their Professionalism and knowledge of the industry and the course that they teach.
Jonny
I was part of a group of five from United Utilities taking part in Nc 2 and 3 confined space training. Our trainer, Andy was extremely competent with an excellent level of knowledge. He was friendly, enthusiastic and welcomed group involvement and discussion. We learnt both reasoning behind confined space training and gained practical experience. I now feel I have the skills required to keep myself and colleagues safe when working around confined spaces. Thanks alot!
Idi Omar
Excellent training package. The week long course started with 2 days confined space rescue and 3 days working at height rescue. Great training venue with plenty of different tanks, vessels and chambers to train in. Lots of different rescue equipment to use, fantastic instructors. Days were very well split between the classroom and practicals.
James Pollard
Confined Spaces Medium Risk - what a great 2 day course. This was my first time at the training centre and was a very enjoyable experience. The centre is really easily accessible from the motorway. I look forward to completing Further courses there in the future. I would highly recommend them for their Professionalism and knowledge of the industry and the course that they teach.
Jonny
I was part of a group of five from United Utilities taking part in Nc 2 and 3 confined space training. Our trainer, Andy was extremely competent with an excellent level of knowledge. He was friendly, enthusiastic and welcomed group involvement and discussion. We learnt both reasoning behind confined space training and gained practical experience. I now feel I have the skills required to keep myself and colleagues safe when working around confined spaces. Thanks alot!
Idi Omar
Excellent training package. The week long course started with 2 days confined space rescue and 3 days working at height rescue. Great training venue with plenty of different tanks, vessels and chambers to train in. Lots of different rescue equipment to use, fantastic instructors. Days were very well split between the classroom and practicals.
James Pollard
Confined Spaces Medium Risk - what a great 2 day course. This was my first time at the training centre and was a very enjoyable experience. The centre is really easily accessible from the motorway. I look forward to completing Further courses there in the future. I would highly recommend them for their Professionalism and knowledge of the industry and the course that they teach.
Nick
My first Reax course, Our instructor and the experience we all gained of our course was top class and we learnt a lot,David our instructor answered all our questions and made us all feel at ease,highly recommend for anyone interested in using this company once again top class,big thank you to all involved.
Owen Davies
Completed the confined space course last year with Andy Hulls and did the WFH with Dave Noddle last month All round great courses & excellent instructors with a myriad of knowledge, brilliant facilities at their venue in Blackpool, would 100% recommend REAX as a training provider.
Lee Smith
I have attended a number of safe working at height courses but this was my first with REAX. The classroom elements were delivered professionally and contained the relevant information. The practical elements were extremely impressive with two warehouses full of all manner of climbing rigs. I was really impressed that I got to climb several different pieces of equipment.
Dan Gallimore
I’ve recently completed a number of courses at Reax, all top quality, highly professional and knowledgeable instructors. On a recent Emergency First Aid course, I had a number of questions regarding child First Aid which was nothing to do with work but I was giving information and guidance on the matter which was above and beyond the course. Thanks, will no doubt see you again soon.
Nick J Barnwell
Excellent training and set up, done the 1 day WAH and 2 day confined space training,, probably my most enjoyable training ever.. Keep up the good work and Thanks 😊 👍🏾
Mike Palmer
Brilliant way to the end the week, a huge thank you to Ian at REAX for his training. My second time training here, great facilities and overall just a great experience.
Drew Bowron
Top level training from personnel with a huge amount of experience in the field. The course and information are delivered in an manor in which it is easily understood and absorbed. Highly recommend.
Steve Martindale
I was attending the confined space supervisor course, also working at height. The facilities are excellent, also a great location near the Motorway. The instructors were very knowledgeable and a pleasure to work with, they made us feel welcome and comfortable, Andy and Rob
Stuart McWilliam
Alan recently visited us at site to carry out some rescue skills training on our own training rig. The training was thoroughly enjoyable, with Alan’s relaxed teaching style helping to get everyone actively engaged. He was very knowledgeable on his subject and able to provide answers to the many questions fired at him by our experienced team. Look forward to training with him again
Craig Martin
Spent 5 days there doing the NC4 confined space training with 2 days on rope rescue. The course and instructors were great. Penty of information and good teaching with a bit of humour to lift the mood 😄
Gregory Loveland
Just done High Risk Entry followed by High Risk Rescue. Excellent training and knowledge. Bring knee pads for the trailer
Charlotte Robinson
Confined Spaces Medium Risk - what a great 2 day course. Very thorough and enjoyable. The trainer made it fun but also professional. Would highly recommend Reax for future courses.
Wayne
I attended the emergency first aid course conducted by Paul D. His knowledge and experience of the subject was vast and his delivery excellent. He clearly knew his subject matter which helped everyone in the class feel comfortable with participating and joining in with the discussions. The pace was just right which kept it interesting. Thanks very much.
Ian Fielding
Just taken a confined space course with Andy. Very knowledgeable instructor who took you through each section of the course at an excellent pace. Always willing to include you as much as you wanted and spent the right amount of time on each part of the subject that the group required. Would recommend it to anyone
Darren Jerry
Just done NC2/3 with Andy Williams. Great instructor who really knows his stuff and cracking facilities! One small bug bear...those covid screens between people at desks are really cumbersome and make navigating the space difficult in what is already a "snug" classroom. That said...Best confined space course I have done!!
Karl Sinclair
NC4 High Risk Confined Space Course. The theory and practical side were both presented in a first class way by the trainer Andy. i would highly reccomend Reax for all your training purposes.
Nick Shenko
Fantastic course with brilliant teachers. would highly recommend for all provided courses. thanks guys will definitely be back
Matt Gough
Good informative course. Learnt a lot. Not boring like a lot of courses. Both practical and theory were good!
Gareth, United Utilities
Stephen Lowe
Just finished a confined space, working at height and rescue course. very well set out with great equipment and excellent instructors with a wealth of experience and knowledge. can't recommend REAX enough!
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Name Surname
“"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim sit amet, consectetur adipiscing elit. Suspendisse varius enim”
Candidates trained to date

10079 lives empowered

Completing one of our training courses not only empowers you to work confidently and safely, it also makes you part of the Reax community.

Reax Safety Training

FAQs

We have put some answers to the most commonly asked questions regarding our training below . If you have a question we have not answered, click on contact us

What does REAX mean?
Open

REAX stands for RESCUE & ACCESS. These have been the cornerstones of the training we provide and equipment we supply.   Whether working at height, in a confined space, or you are faced with an injured colleague in the workplace our goal is to empower you to use your skills in the most difficult of environments, safely. 

Is there a minimum age for training
Open

The minimum age for First Aid training is 16. For all other courses the minimum age is 18. 

How often do I need to service my PPE?
Open

It depends on the piece of equipment and how often it is used. Most equipment will require a minimum of an annual inspection while some specialist lifting and working at height equipment will require 6-monthly checks. All equipment should be check prior to use by whoever is using it. 

What are your opening hours?
Open

We are open 8:30am - 4:30pm Monday - Friday. Weekend Courses are available on request. 

Do I need to bring my own PPE when training?
Open

No, All Equipment will be provided when training in our centre. We can sometimes use the same equipment that you use in your workplace 

Where do you work?
Open

We work across the length and breadth of Great Britain. We can deliver training on site or on our state-of-the-art mobile training rig. Alternatively, we would be delighted to train you at our bespoke training centre in Blackpool Lancashire in the North West of the United Kingdom

What is PPE?
Open

The Health and Safety Executive (HSE) states that “Employers must protect workers from health and safety risks.” Personal Protective Equipment or PPE is any piece of equipment that will protect a person from injury or harm while performing a work-related task. 

How can I become an instructor?
Open

All Instructors at REAX have come through our onboarding programme. The programme takes you from skilled practitioner to someone able to breakdown the technical aspects of a task or activity and teach others to use them confidently and safely. We have developed a series of training pathways that will give you all the attributes to become an instructor. If you have passion to teach others, then we would love to hear from you.

How long will I be certified for?
Open

All Reax Training courses certify you for three years. But don’t worry we will send you an automated reminder when your certificate is due for renewal

What Equipment do you sell?
Open

Through our network of suppliers we can access the best quality equipment. While we constantly hold a great deal of stock some items will be shipped on order direct from the manufacturer. In short, if it is a piece of specialist equipment for working at height, in a confined space, rescue or first aid, our Equipment Team can find the right piece of kit for you.

ENQUIRIES

Contact us

Please complete the form below and a member of the team will get back to you within 2 business hours.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.